WhatsApp AI for jewellers in India
Design photos on request, per-gram or fixed prices from your sheet, purity and delivery answered — and the team called in for a custom piece.
- On your own WhatsApp number
- Official Meta API
- Set up with you on a call
Payal designs unnaya? Silver, daily wear.
[5 photos] Our daily-wear silver payal start at ₹1,800 a pair, all 925 hallmarked. Shall I send the heavier bridal designs too?
Second one price? 2 pairs kavali.
The second design is ₹2,000 a pair; two pairs come to ₹4,000, inclusive of GST. Delivery across India is free above ₹2,000 and takes 3–5 days.
Ok, how to pay?
The team will send a payment link here within the hour and confirm the dispatch date once it clears. Could you share the delivery address?
Your customers
What jewellers get asked on WhatsApp
Every one of these gets an answer in seconds, from your own price sheet and documents.
- Silver payal ke designs bhejo" — then "aur dikhao
- Aaj ka 22K rate kya hai? Making charges?
- Is this hallmarked? 925 hai?
- Mangalsutra under ₹5,000 mein kya hai?
- Custom name pendant bana sakte ho?" — handed to the team
The AI agent
What the agent does for you
Two ways of pricing live on one sheet, and the agent uses both: gold and bullion by weight at the rate you set (per gram, purity as the option) and finished pieces at a fixed price per design.
Sends photos of the design family asked for, five at a time, and says when those are all; a 'show me more' never repeats a photo.
Answers purity, hallmarking, exchange and delivery from the facts you approved; a rate that is not on the sheet is never quoted and a 'today's rate' line is only as current as you keep it.
Multiplies when the sheet allows it. 2 pairs of payal at ₹2,000 = ₹4,000, labelled on the deal record.
A custom piece, a bulk wedding order or a haggle is handed to the team with the ask written out; the lead is moved to 'Item chosen' when a design and a budget are known.
The deal record now holds the design, 2 pairs, ₹4,000 and the city; the handoff to the team names the payment link as the next step.
Your pipeline
Every lead on one board, in your words
You name the stages and write who belongs in each. Leads move as the chat fills in the details, and the reason is kept on the card.
New enquiry
Asked for designs, rates or a piece.
Browsing
Photos sent; a design family and budget band are known.
Item chosen
A specific design, quantity and purity are on the deal record.
Payment pending
The team sent the payment link or booked a store visit.
Paid
Won — marked by the team when payment lands.
Campaigns
Campaigns that fit
An Akshaya Tritiya or Dhanteras broadcast to past enquirers, with a carousel of new designs; every reply is answered from the same sheet.
Instagram reels of designs with comment replies in DM — 'price?' under a reel gets the sheet price privately.
A rate-change notice as a utility template to customers who asked for a gold rate in the last month.
Getting started
Live in three steps
Connect your number
Link the WhatsApp number you already use (the WhatsApp Business app keeps working) and, if you like, Instagram.
Teach it your business
Upload your price sheet and documents, check what the agent read, and set your pipeline stages.
Rehearse, then go live
Try it in a test chat until the answers are right. We do all of this with you on a call; nothing to install.
Questions
Questions buyers ask
Still unsure? Ask us on WhatsApp — a person replies.
Does it fetch the live gold rate?
No. You set the per-gram rate on the sheet and change it when the market moves; the agent quotes that figure and nothing else. There is no live rate feed, by decision.
Can it quote a custom design?
No. A piece to the customer's own design is a team-priced row: the agent collects the design brief and budget and hands over.
Will it send all our photos at once?
Five at a time, the next five on 'more', and it says when there are none left. A specific ask — 'the oxidised ones' — gets only matching photos.
Can it handle Instagram as well as WhatsApp?
Yes, with the same catalogue and the same rules; comment replies in DM are a separate, deterministic automation you configure.
Which languages does it reply in?
It reads the language of each message and answers in it: English, Hindi, Hinglish and the regional languages your customers write in. Your team can take any chat over.
What does it cost?
The plan is set per organisation after a call; WhatsApp messages are billed at Meta's rates plus a stated markup on a prepaid balance. There is no public price list.
Where next
Keep exploring
What jewellers use most, and businesses like yours.
- ProductAI Sales AgentAnswers every lead on your own number
- ProductInstagram AutomationComments and DMs answered by the same AI
- ProductBookings & InvoicesAppointments, quotes and pay links in chat
- ProductClick-to-WhatsApp AdsKnow which ad, link or QR brought each lead
- IndustryRetail stores & showroomsWalk-in traffic now starts on WhatsApp. The agent answers stock, price and photo questions from your catalogue and books the visit.
- PricingSee what it costsOne quote for your accounts, the AI agent and your WhatsApp messages.