The five steps
- Keep the number. Meta allows a WhatsApp Business number to move between providers. We run the migration with you; the number keeps working on the old platform until the move completes, and nothing is sent to customers.
- Bring the contacts. Export contacts from the old platform as CSV and import them here with a name, phone and (optionally) a pipeline stage. Duplicates merge by phone, and nobody is messaged on import.
- Re-submit the templates. Approved templates belong to the old provider's connection, so the ones you still use are re-submitted under your number here. Meta approves most utility templates within a day.
- Teach the assistant. Upload your price sheet and documents, confirm the facts it reads, and set the pipeline stages. The AI agent only answers from what you approved.
- Go live on a quiet day. Switch the number, watch the first conversations in the inbox with the team, and let the follow-ups run. Your WhatsApp Business app keeps working on the same number if you use it.
What changes on day one
- A pipeline comes built in: who owns each lead, which stage it is in, who must follow up, written from the chat.
- The assistant answers from your documents and price sheet rather than a flow you draw by hand, and hands over when it cannot.
- Appointment booking and campaign attribution are native, with stage changes sent back to Meta.
Specific to AiSensy
- Your number moves with you under Meta's provider migration; we handle it with you.
- Export contacts from AiSensy as CSV and import here; duplicates merge by phone.
- Templates are re-submitted under your number here; prepaid Meta credits left on AiSensy stay with AiSensy, so run them down first.
- Keep the WhatsApp Business app on the same number if you use it; we run alongside it.
See the full bananaleaf.ai vs AiSensy comparison
Questions people ask
Do I lose my WhatsApp number when I leave AiSensy?
No. Meta allows a WhatsApp Business number to move between providers. We run the migration with you and nothing is sent to customers during it.
Do my chats move from AiSensy?
No. Chat history stays on the old platform, so export anything you need before the move. Contacts move by CSV.
Do I have to re-create my templates?
The ones you still use are re-submitted under your number here; Meta approves most utility templates within a day. Marketing templates can take longer.
Can I keep the WhatsApp Business app on the same number?
Yes. We run alongside the app on the same number, so your team keeps the app and the AI agent answers through the API.
What is the cheapest way to replace AiSensy for a clinic?
Ask each vendor for one monthly total: platform fee, extra users, the AI agent and an estimated message bill. AiSensy's page shows its AI add-on price but not the base plan in the text we read, so the quote matters.
Does AiSensy include a CRM?
Its pricing page does not describe one; it lists a LeadSquared integration. bananaleaf.ai includes a pipeline with stages, owners and follow-up reminders.