WhatsApp AI booking for salons and spas
Your service menu answered in seconds, appointments booked from your calendar, offers sent to the clients who already know you.
- On your own WhatsApp number
- Official Meta API
- Set up with you on a call
Hi, hair spa and haircut for women, Saturday evening possible?
Yes. Women's haircut is ₹700 and the hair spa ₹1,500 (about 45 minutes). This Saturday we have 4:30, 5:30 and 6:30 pm free — which one?
5:30. Any stylist preference possible?
Booked for Saturday 5:30 pm, haircut and hair spa. You can ask for a stylist at the desk; the team will note it on your booking if you tell me a name.
Priya please
Noted — Priya, Saturday 5:30 pm. See you then!
Your customers
What salons & spas get asked on WhatsApp
Every one of these gets an answer in seconds, from your own price sheet and documents.
- Keratin treatment price? Kitna time lagta hai?
- Bridal package mein kya kya hai?
- Aaj shaam 6 baje slot hai? Haircut + colour
- Do you do home service for mehndi?
- Couple spa package weekend price?
The AI agent
What the agent does for you
Answers from your service menu. Each service as an offering with its options (length, product line, stylist tier) and price, plus duration and add-ons where you listed them.
Books from the calendar. Day, time and, if you set it up, the stylist — and confirms in the chat; a cancellation request is handed to the desk.
Describes packages exactly as you wrote them. A package price never has a service silently added or dropped.
Remembers each client. The services they asked about, the stylist they prefer, the language they write in.
Sends the photos you uploaded (bridal looks, nail art) on request, a page at a time.
The stylist request is written on the booking for the desk; the agent did not promise an availability it could not see.
Your pipeline
Every lead on one board, in your words
You name the stages and write who belongs in each. Leads move as the chat fills in the details, and the reason is kept on the card.
New enquiry
Asked about a service, price or slot.
Service chosen
The deal record names the service and a preferred time.
Booked
A slot is on the calendar.
Visited
Marked by the desk.
Lapsed
No visit in the period you set; a win-back broadcast targets this stage.
Campaigns
Campaigns that fit
A festival-offer broadcast to every client who visited in the last six months, with a 'Book now' button the agent turns into an appointment.
A Monday-to-Thursday slow-day offer as a daily drip of 200 to the lapsed stage, so the number is not flagged for a bulk send.
An Instagram reel of a bridal look with comment replies in DM, quoting the package from the menu.
Getting started
Live in three steps
Connect your number
Link the WhatsApp number you already use (the WhatsApp Business app keeps working) and, if you like, Instagram.
Teach it your business
Upload your price sheet and documents, check what the agent read, and set your pipeline stages.
Rehearse, then go live
Try it in a test chat until the answers are right. We do all of this with you on a call; nothing to install.
Questions
Questions buyers ask
Still unsure? Ask us on WhatsApp — a person replies.
Can it book a specific stylist?
If you set up the calendar per stylist, yes; otherwise it books the slot and writes the stylist request on the booking for the desk.
Can it send appointment reminders?
A booking files a follow-up reminder for your team; a reminder message to the client is a template your team or a campaign sends, not an automatic schedule in the product today.
Can it handle two branches on one number?
Yes — a 'which branch?' step at the start of the chat, or one account per branch under one organisation, each with its own calendar and menu.
Does it work on the WhatsApp number we already use?
Yes, including a number you keep using in the WhatsApp Business app. The agent answers through the API alongside the app, and a reply you type in the app pauses the agent on that chat.
Which languages does it reply in?
It reads the language of each message and answers in it: English, Hindi, Hinglish and the regional languages your customers write in. Your team can take any chat over.
What does it cost?
The plan is set per organisation after a call; WhatsApp messages are billed at Meta's rates plus a stated markup on a prepaid balance. There is no public price list.
Where next
Keep exploring
What salons & spas use most, and businesses like yours.
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- PricingSee what it costsOne quote for your accounts, the AI agent and your WhatsApp messages.