Switch from Gallabox to bananaleaf.ai without losing your number

The five steps

1. Keep the number. Meta allows a WhatsApp Business number to move between providers. We run the migration with you; the number keeps working on the old platform until the move completes, and nothing is sent to customers.
2. Bring the contacts. Export contacts from the old platform as CSV and import them here with a name, phone and (optionally) a pipeline stage. Duplicates merge by phone, and nobody is messaged on import.
3. Re-submit the templates. Approved templates belong to the old provider's connection, so the ones you still use are re-submitted under your number here. Meta approves most utility templates within a day.
4. Teach the assistant. Upload your price sheet and documents, confirm the facts it reads, and set the pipeline stages. The AI agent only answers from what you approved.
5. Go live on a quiet day. Switch the number, watch the first conversations in the inbox with the team, and let the follow-ups run. Your WhatsApp Business app keeps working on the same number if you use it.

What changes on day one

• The pipeline is on every plan, not only Advanced, and it writes itself from the chat.
• Bookings are native rather than a Calendly link; the assistant offers slots and books in the conversation.
• The assistant answers from your documents and price sheet; no flow to draw for each question.

Specific to Gallabox

• Your number moves with you under Meta's provider migration; we handle it with you.
• Export contacts from Gallabox as CSV and import here; duplicates merge by phone.
• Templates are re-submitted under your number here.
• Keep the WhatsApp Business app on the same number if you use it; we run alongside it.

See the full bananaleaf.ai vs Gallabox comparison