The five steps
- Keep the number. Meta allows a WhatsApp Business number to move between providers. We run the migration with you; the number keeps working on the old platform until the move completes, and nothing is sent to customers.
- Bring the contacts. Export contacts from the old platform as CSV and import them here with a name, phone and (optionally) a pipeline stage. Duplicates merge by phone, and nobody is messaged on import.
- Re-submit the templates. Approved templates belong to the old provider's connection, so the ones you still use are re-submitted under your number here. Meta approves most utility templates within a day.
- Teach the assistant. Upload your price sheet and documents, confirm the facts it reads, and set the pipeline stages. The AI agent only answers from what you approved.
- Go live on a quiet day. Switch the number, watch the first conversations in the inbox with the team, and let the follow-ups run. Your WhatsApp Business app keeps working on the same number if you use it.
What changes on day one
- The AI is not metered by a 100-message add-on; it answers every lead and writes the deal record as part of the plan.
- Bookings are built in; a demo, a site visit or a consultation lands on a calendar from inside the chat.
- The deal record fills itself from the conversation, so the pipeline is current without anyone typing.
Specific to Interakt
- Your number moves with you under Meta's provider migration; we handle it with you.
- Export contacts and the pipeline stage from Interakt as CSV; the import places each lead on a stage here.
- Templates are re-submitted under your number here.
- Keep the WhatsApp Business app on the same number if you use it; we run alongside it.
See the full bananaleaf.ai vs Interakt comparison
Questions people ask
Do I lose my WhatsApp number when I leave Interakt?
No. Meta allows a WhatsApp Business number to move between providers. We run the migration with you and nothing is sent to customers during it.
Do my chats move from Interakt?
No. Chat history stays on the old platform, so export anything you need before the move. Contacts move by CSV.
Do I have to re-create my templates?
The ones you still use are re-submitted under your number here; Meta approves most utility templates within a day. Marketing templates can take longer.
Can I keep the WhatsApp Business app on the same number?
Yes. We run alongside the app on the same number, so your team keeps the app and the AI agent answers through the API.
How much is Interakt's CRM?
Its pricing page lists Sales CRM at ₹2,499 a month with 5 agents, extra agents ₹499 each, and an AI Agents add-on at ₹2,499 a month with 100 AI messages (opened 29 Oct 2026).
Is bananaleaf.ai cheaper than Interakt?
We cannot say from public pages: bananaleaf.ai's plan is quoted per organisation. Compare one monthly total that includes users, the AI agent and your expected messages.