IndustriesServices & professionals
WhatsApp AI for loan and insurance advisors
Leads qualified and documents collected in the chat, from the product notes you approved — never advice, never a rate that is not on your sheet.
- On your own WhatsApp number
- Official Meta API
- Set up with you on a call
Hi, home loan for a 65 lakh flat in Thane, salaried. Process?
For a salaried applicant the banks we work with fund up to 80% of the agreement value, so up to ₹52 lakh here, subject to eligibility. Documents: PAN, Aadhaar, last 3 months' salary slips, 6 months' bank statement, Form 16 and the property papers. Could you share your monthly take-home and the company name?
1.4 lakh, TCS. Interest rate?
Noted. Current indicative rates on our sheet start from 8.5% for salaried applicants with a good score; the final rate is set by the bank after assessment. Shall I have your advisor call you today to take it forward?
Yes, after 6 pm
Done — your advisor will call after 6 pm. You can send the documents here whenever ready; they will be filed on your case.
Your customers
What loan & insurance advisors get asked on WhatsApp
Every one of these gets an answer in seconds, from your own price sheet and documents.
- Home loan 40 lakh, salaried — kya documents chahiye?
- Term insurance 1 crore cover — premium kitna?
- Health insurance for parents, 65 and 62 — options?
- Business loan without ITR possible?" — handed to the advisor
- Claim ka status?" — handed to the advisor
The AI agent
What the agent does for you
Answers from the product notes and rate sheets you uploaded. Each product as an offering, with the eligibility, documents, tenure and indicative rates exactly as you wrote them — nothing computed, nothing promised.
Collects what a proposal needs. Loan amount, employment type, income band, age of the insured, city — and writes it on the deal record.
Files the documents a customer sends (PAN, salary slips, bank statements) on the contact's thread, where your team can open them.
Hands over the moment a question needs judgement. Which policy, whether a case will be approved, a claim, a rate negotiation.
Honours opt-outs on every send and keeps a record per customer, so a renewal next year starts from what they told you this year.
The 80% and 8.5% lines are the advisor's own written notes; the agent cannot say more than that and hands the case over.
Your pipeline
Every lead on one board, in your words
You name the stages and write who belongs in each. Leads move as the chat fills in the details, and the reason is kept on the card.
New lead
Asked about a product.
Qualified
Amount or cover, income band and city are on the record.
Documents received
The required documents are on the thread.
Submitted
The advisor filed the application or proposal.
Disbursed / issued
Won — loan disbursed or policy issued.
Campaigns
Campaigns that fit
A renewal-month utility template to policy holders, with a one-tap 'call me' reply the agent turns into a handoff.
A rate-cut broadcast to qualified home-loan leads who did not proceed, with the new indicative line you wrote.
Meta lead-form leads (insurance ads) land phone-matched in the same pipeline as chat leads.
Getting started
Live in three steps
Connect your number
Link the WhatsApp number you already use (the WhatsApp Business app keeps working) and, if you like, Instagram.
Teach it your business
Upload your price sheet and documents, check what the agent read, and set your pipeline stages.
Rehearse, then go live
Try it in a test chat until the answers are right. We do all of this with you on a call; nothing to install.
Questions
Questions buyers ask
Still unsure? Ask us on WhatsApp — a person replies.
Will it recommend a policy or a lender?
No. It explains what you wrote about each product and collects the details; the recommendation is the advisor's and the agent hands over for it.
Is sharing documents on WhatsApp safe?
Documents arrive on your own WhatsApp Business account and are stored on the contact's thread in your workspace; access follows your team's roles. Do not have the agent ask for OTPs or card details — it never does.
Can it quote an EMI or a premium?
Only a figure that is on your sheet as written. It does not run an EMI or premium calculator.
Which languages does it reply in?
It reads the language of each message and answers in it: English, Hindi, Hinglish and the regional languages your customers write in. Your team can take any chat over.
Does it work on the WhatsApp number we already use?
Yes, including a number you keep using in the WhatsApp Business app. The agent answers through the API alongside the app, and a reply you type in the app pauses the agent on that chat.
What does it cost?
The plan is set per organisation after a call; WhatsApp messages are billed at Meta's rates plus a stated markup on a prepaid balance. There is no public price list.
Where next
Keep exploring
What loan & insurance advisors use most, and businesses like yours.
- ProductAI Sales AgentAnswers every lead on your own number
- ProductAI CRM PipelineStages that fill from what customers say
- ProductSales Follow-upsEvery promise and follow-up reminded until done
- ProductCustomer MemoryWhat each lead asked for, remembered
- IndustryCA, law firms & consultantsService and fee questions answered from your list, consultations booked, client documents filed on the thread — judgement left to the professional.
- IndustrySolopreneursAnswers, follows up and turns chats into orders
- PricingSee what it costsOne quote for your accounts, the AI agent and your WhatsApp messages.